Privacy Policy

According to the regulations in force, it is the natural or legal person who, alone or together with others, determines the purposes and means of the processing.

VICENTA PALASÍ is responsible for the processing of personal information that it carries out on its clients.

1.Purposes covered in the contractual relationship:

The main reason why we collect your personal information is because it is necessary to manage your request for quotation, delivery note, invoice, once your request is confirmed to maintain the contractual relationship.

We only store your personal information to the extent that we need it in order to be able to use it according to the purpose for which it was collected, and according to the legal basis for processing it in accordance with the applicable law. Under no circumstances will your data be kept for more than 10 years from the end of the contractual relationship, which is the obligatory retention period established by Law 10/2010 of 28 April on the prevention of money laundering and the financing of terrorism.

2.Other purposes:

If you authorize it, your data may also be used to send advertising for other products and services of VICENTA PALASÍ; by all available channels (including electronic means, in compliance with Law 34/2002); of a general nature or adapted to your personal characteristics according to your interests, by means of the elaboration of a commercial profile based on the information provided and by means of automated processing. This information may also be used to carry out market research.

We rely on legitimacy for various reasons when processing your personal information:

– For the performance of a contract and/or business relationship.

– With your consent, for example, to send personalized offers of products and services of VICENTA PALASÍ.

You should know that in some cases it is necessary to transfer your data to third parties that provide services associated with the contract, both for its formalization and for its management and execution, such as, for example: suppliers, hosting (mail) and management.

In this sense, they will be obliged to use the data, only and exclusively, to comply with the object of the contract.

In all cases, VICENTA PALASÍ assumes responsibility for the personal information that you provide us with, and we ask those companies with whom we share your personal information to apply the same degree of protection of the information as we do.

Likewise, your personal information will be at the disposal of public administrations, judges and courts, for the attention of possible responsibilities arising from the treatment.

VICENTA PALASÍ does not plan to transfer data to third countries. The personal information we collect resides in Spain, although it is possible that some group companies have a presence in other countries and your personal information is collected in the country where you reside, then we install and store this information in our systems.

Third parties with whom we share your personal information may manage or transfer your personal information outside of Spain and the European Union to other countries where they have facilities. In this case, we comply with the requirements established by the Spanish Data Protection Agency and the European Union.

We will ensure that any transfer of your personal information by us or by third parties with whom we share your personal information, and the way in which we manage your personal information, complies with the legislation applicable to us. In any event, the transfer, storage and management of your personal information by us will always be governed by this Data Processing Policy.

You have the right to have control over the personal information we collect, so we can also ensure that it is accurate and truthful.

You have the right to obtain access to your personal information, as well as to request the rectification of inaccurate data or, where appropriate, to request the opposition, deletion, cancellation and/or limitation when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Under certain circumstances, and for reasons related to your particular situation, you may object to the processing of your data. Your personal information will no longer be processed for the purposes for which you have expressed your objection. Similarly, you may exercise your right to limit the processing of your personal information by requesting that it be retained.

Under certain circumstances, you may request the transfer of your data to another data controller.

You may exercise your rights free of charge, and to receive a reply within the time limits established by current data protection legislation, by choosing from the following means:

– By written and signed request addressed to VICENTA PALASÍ SL, in Polígono Industrial Cardenelles, Calle B, 6, 12520 Nules (Castellón), attaching a photocopy of the applicant’s ID card. If you have already provided the address(es) of the e-mail address(es) it is essential that you provide the same one(s).

– Sending application along with a photocopy and/or scanned copy of the applicant’s ID to the e-mail address: info@palasi.es

You can file a complaint with the Spanish Data Protection Agency, especially when you are not satisfied with the response to the exercise of your rights, for more details you can consult the website www.agpd.es.

We only store your personal information to the extent that we need it in order to be able to use it according to the purpose for which it was collected, and according to the legal basis for processing it in accordance with applicable law. We will keep your personal information as long as a contractual and/or commercial relationship exists with you, or as long as you do not exercise your right to access, rectify, oppose, suppress, cancel and/or limit the processing of your data.

In these cases, we will keep the information duly blocked, without giving it any use, while it may be necessary for the exercise or defence of claims or may derive some type of legal or contractual responsibility from its treatment, which must be attended to and for which its recovery is necessary. Under no circumstances will your data be kept for more than 10 years from the end of the contractual relationship, a period of conservation required by Law 10/2010 of 28 April on the prevention of money laundering and the financing of terrorism.

We are committed to protecting your personal information. We use appropriate technical and organisational measures to protect your personal information and privacy and we review these measures regularly. We protect your personal information through the use of a combination of physical, computer, and logical security controls, including access controls that restrict and manage how your personal information and personal data are processed, administered, and managed. We also ensure that our employees are appropriately trained to protect your personal information. Our procedures indicate that we may require proof of identity before sharing your personal information with you.

The website and the products are not intended for underage. If you are under 18, please do not attempt to register as a user of our websites, or request information about our products and services. If we discover that we have mistakenly obtained personal information from a minor, we will delete that information as soon as possible.

These are some of the precautions we advise our clients to take:

– Do not provide anyone with the username or password.

– Do not write it down in easily accessible places: computer, diary.

– Always use our SSL security system.

– Always disconnect the browser session after having accessed a security area or having introduced the user or password to the system.

We will review and update the data protection information at least once a year or when there are changes in legislation or in any of the procedures for processing your personal information, indicating the date of the last update, content and date.

If we have your email address or mobile phone number, we will also send you an email or SMS with information about such changes. If necessary, we will renew your consent to confirm that you agree to these changes.

Date of last revision: 3 July 2018.